do you have any Questions?
Frequently Asked Questions
How do I place an Order
We believe that every order is an individual as the customer placing it, which is why we do not offer generic online ordering. We have always done business by talking to our customers to ensure you buy the correct product and correct amount.
You can get in touch with our friendly staff by phone on 02920 596596, phone/text/WhatsApp 07881 366537 or email enquiries@britishsoil.co.uk
Do you supply domestic customers as well as trade/professionals?
Absolutely! We have a large customer base of both householders and professionals who come to us year on year!
Do you deliver or can I collect?
Both! We have a variety of truck sizes to suit load size and access restrictions.
We deliver loose or in small bags. Minimum quantities apply to deliveries.
You can collect any quantity in bags.
If you wish to collect loose product you would need a suitable open backed vehicle or a trailer. We can put product in bulk bags to special order if this is your only option – for collection only on a suitable vehicle or for delivery if you have forks on site.
Ever wondered why we don’t deliver in bulk bags? We made a decision some years ago that we did not want to contribute to the climate emergency by supplying our products in packaging which lasts hundreds of years
What payment methods do you accept?
We accept payment by card or bank transfer.
If you wish to pay in cash, you would need to pay at our office in Wenvoe.
We accept Mastercard and Visa. cards
How do I work out how much I need?
Just give us a call on 02920 596596 or email us enquiries@britishsoil.co.uk with the area and depth and we can work it out for you!.